December 10, 2021

Gambling Commission reaches £685,000 settlement with online gaming provider

On December 2, 2021, the Gambling Commission announced that a £685,000 settlement was reached with Greentube Alderney Limited, which operates and, after a Commission investigation revealed social responsibility and money laundering failures.  Under the regulatory settlement, Greentube agreed to pay £685,000 to the National Strategy to Reduce Gambling Harms in lieu of a financial penalty, publish a statement of facts related to this case, conduct an independent audit to review its LCCP compliance deficiencies between December 2019 and November 2020, and pay almost £9,000 towards the Commission’s investigation costs.

The Commission, which commenced a regulatory review of Greentube on December 16, 2020, determined that the company failed to comply with following LCCPs between December 2019 and November 2020:

• Paragraphs 1,2, and 3 of License Condition 12.1.1 that require operators to comply with provisions related to money laundering and terrorist financing prevention; 
• License Condition 12.1.2 that requires operators in foreign jurisdictions to comply with anti-money laundering measures in Money Laundering, Terrorist Financing and Transfer of Funds (Information of the Payer) Regulations 2017; 
• License Condition 15.2.1 that requires operators to report key events that could significantly impact the nature of structure of its business to the Commission; and 
• Paragraphs 1 and 2 of Social responsibility code provision (SRCP) 3.4.1 that requires licensees to interact with customers in a way that minimizes the customers’ risk of experiencing gambling-related harms and must take into account the Commission’s guidance on customer interaction.

Gambling Commission Press Release | Gambling Commission Public Statement